Your SAP system integrates all aspects of your business, from customer databases and inventory to logistics and finances. If it under-performs or develops a glitch somewhere, it costs you business. That’s what makes monitoring so essential. SAP Solution Manager is a free offering from SAP to monitor key systems. However, it is unwieldy and generates a lot of overhead. 1st Watch does quality monitoring customized to your needs; it’s easy to install, maintain, and update; and it can work either on premise or in the cloud. With 1st Watch as your SAP system monitor, you’ll be able to concentrate your attention on what your company does; we’ll look after the platform on which you do it.

Why Monitoring Is Important

SAP monitoring is important because the complexity of the system and the multiple users create numerous opportunities for something to go wrong. Usually, those errors would simply slow down the system and it would keep performing, though less effectively (think about the difference between high speed broadband internet and a dial-up modem). An under-performing system diminishes your business capacity. So one significant reason for SAP monitoring is to ensure peak efficiency. SAP coordinates all aspects of your business, including finances and accounting, customer and inventory databases. There is a lot of sensitive data there, and it is crucial that it is properly protected. Security concerns mean that SAP monitoring must be continual and effective. Moreover, constant monitoring prevents issues from occurring. Think of it as your annual physical exam. You might discover that you have high cholesterol and therefore change your habits now to prevent coronary heart disease developing. This element of proactive intervention is not often thought about, but it is an essential facet of SAP monitoring.

Quality Monitoring Customized to You

At 1st Watch, all of our experts are certified and experienced. We’ve been taking care of the monitoring needs of businesses longer than we’ve been an actual company; we developed tools for automating the monitoring needed so Basis Admins didn’t need to do it manually. We began as a separate company from our sister company 1st Basis in 2015 because we wanted to bring our services to the wider community. That means that we have years of experience to bring to your particular situation. And we develop exactly the monitoring you need. We listen to your needs and provide the monitoring solutions that make the most sense for you. Rather than a one-size-fits-all approach, we offer bespoke monitoring services.

Easy to Install, Maintain, Update

The beauty of 1st Watch is its simplicity. It’s ready to use straight out of the box, and the ordinary person doesn’t need any specialized training to make it work correctly. If you’re a Managed Service Provider, you can get training on how to run an 1st Watch installation as part of your onboarding and continued support. Maintenance is straight forward too, and the whole system is easily scalable. If you decide to add more landscapes to the 1st Watch monitoring, we can keep them separated logically, but combine the results in a clearly delineated dashboard.

SaaS or Cloud: Your Choice

1st Watch can monitor SAP systems either on premise or in the Cloud. If you choose Software as a Service (Saas), we will have the 1st Watch instance on a separate server, and you have a subscription to that server. If you’d prefer to use Cloud-based monitoring, that’s not a problem. There are advantages

and disadvantages of each; the experts at 1st Watch can walk through your options with you to make sure you’re comfortable with the one you choose.

1st Watch really understands what’s needed to keep your data secure and your business running smoothly. And we’re committed to working with you to find the best solution for your unique company.