A 90 day promotion would be available to both standard and service provider customers.
Standard Level:
This level would be for individual customers.
- SAP ABAP Monitoring
- Daily Monitoring Reports
- Live Monitoring Alerts
- Knowledge Base Access
- Dashboards
- SAP URL Monitoring**
- SAP Database Monitoring**
- SAP Java Monitoring**
- SAP BOBJ Monitoring***
- Branding
- Dedicated Support Rep
- Online Training
- Historical Data Retention
- Support Level
- Availability SLA*
- Custom Monitoring
- Escalation Service
- Billing
- Price Per SID
Standard
$4995per SID
- 6 Months
- Best Effort
- 99%
- T&M
- Monthly/Yearly
- $49.95
Professional
5995per SID
- 1 year
- 24×5 Support
- 99.5%
- T&M
- Monthly/Yearly
- $59.95
Enterprise
6995per SID
- 2 years, Customizable
- 24×7 Support
- 99.9%
- T&M (Discounted Rate)
- Available
- Yearly
- $69.95
Standard |
Professional |
Enterprise |
|
|---|---|---|---|
$4995 |
$5995 |
$6995 |
|
| SAP ABAP Monitoring | X | X | X |
| Daily Monitoring Reports | X | X | X |
| Live Monitoring Alerts | X | X | X |
| Knowledge Base Access | X | X | X |
| Dashboards | X | X | X |
| SAP URL Monitoring** | X | X | |
| SAP Database Monitoring** | X | X | |
| SAP Java Monitoring** | X | X | |
| SAP BOBJ Monitoring** | X | X | |
| Branding | X | X | |
| Dedicated Support Rep | X | ||
| Online Training | X | ||
| Historical Data Retention | 6 Months | 1 year | 2 years, Customizable |
| Support Level | Best Effort | 24×5 Support | 24×7 Support |
| Availability SLA* | 99% | 99.5% | 99.9% |
| Custom Monitoring | T&M | T&M | T&M (Discounted Rate) |
| Escalation Service | Available | ||
| Billing | Monthly/Yearly | Monthly/Yearly | Yearly |
| Price Per SID | $49.95 | $59.95 | $69.95 |
| Order Now | Order Now | Order Now |
*See section on Percentage Calculation for explanation. https://en.wikipedia.org/wiki/High_availability
**Monitoring of these devices requires installation of a 1st Watch Collector.
***Coming in future release.
Managed Service Provider Level:
This level would be for MSP’s who provide services to a large number of customers.
- SAP ABAP Monitoring
- Daily Monitoring Reports
- Live Monitoring Alerts
- Knowledge Base Access
- Dashboards
- SAP URL Monitoring**
- SAP Database Monitoring**
- SAP Java Monitoring**
- SAP BOBJ Monitoring***
- Branding
- Dedicated Support Rep
- Online Training
- Historical Data Retention
- Support Level
- Availability SLA*
- Custom Monitoring
- Escalation Service
- Billing
- Price Per SID
Professional
Quote per SID
- 1 year
- Best Effort
- 99.5%
- T&M
- Yearly
- Contact Us
Enterprise
Quote per SID
- 2 years, Customizable
- 24×5 Support
- 99.9%
- T&M (Discounted Rate)
- Available
- Yearly
- Contact Us
Professional |
Enterprise |
|
|---|---|---|
$2555 |
$2555 |
|
| SAP ABAP Monitoring | X | X |
| Daily Monitoring Reports | X | X |
| Live Monitoring Alerts | X | X |
| Knowledge Base Access | X | X |
| Dashboards | X | X |
| SAP URL Monitoring** | X | X |
| SAP Database Monitoring** | X | X |
| SAP Java Monitoring** | X | X |
| SAP BOBJ Monitoring** | X | X |
| Branding | X | |
| Dedicated Support Rep | ||
| Online Training | ||
| Historical Data Retention | 1 year | 2 years, Customizable |
| Support Level | Best Effort | 24×5 Support |
| Availability SLA* | 99.5% | 99.9% |
| Custom Monitoring | T&M | T&M (Discounted Rate) |
| Escalation Service | Available | |
| Billing | Yearly | Yearly |
| Price Per SID | Contact Us | Contact Us |
| Order Now | Order Now |
**Monitoring of these devices requires installation of a 1st Watch Collector.
***Coming in future release.
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